TRUSTED BY LEADING SHOPIFY PLUS BRANDS
Premium, post-purchase experiences.
Keeping customers informed about their order means less “where is my order?!” tickets and happier customers. With Wonderment, we give you better control into these ever-critical customer communications.
Email that looks anything but transactional.
Order status updates are the most important post-purchase emails you can send. Don't leave these messages sitting in a place you can't measure or customize. Switch to Klaviyo for a fully branded experience.
Go from blah to 😍
Replace Shopify's standard shipping alerts with emails you can segment, personalize, and measure. Wonderment sends over 30 line-items to Klaviyo including:
- In transit, Out for delivery, and Delivered events
- Delivery errors (return to sender or lost)
- Stalled shipments
- Product data (SKU, image, price, and more)
Delight customers with proactive alerts
Deflect WISMO tickets by automatically notifying customers about the status of their order, even when packages are delayed or lost in transit.
"Wonderment has allowed us to be proactive with customers and resolve issues quickly. This is an essential tool in delivering our premier customer experience."
Premium support by people who know commerce.
Have questions? Need advice? As a Plus merchant, you get premium support and priority access from the team that knows how to help brands grow.
Supercharge the apps you already use.
Connect Wonderment's shipping data into 3rd-party apps or spreadsheets. We integrate with Klaviyo, Gorgias, Postscript, Slack, and more so you have the latest shipping data without interrupting your workflow.
Get instant answers on shipping performance.
See your daily and monthly shipping trends and SLAs. Report on orders by their fulfillment status, carrier, region, and more.
"Excellent app and customer care team. They've added several features to dynamically populate our content and serve our customers. It's saved a lot of time allowing us to be proactive with our customer."
