Delivery Promise's ETAs are calculated nightly using your recent historical delivery data with our AI model.

The model uses a snapshot of very recent delivery data for its calculations, so it is very responsive to changes in carrier networks or your fulfillment process. You can also define default time ranges for orders where an ETA can't be calculated, such as in remote areas where you do not have frequent deliveries.

The shop promise badge is only granted to stores that have consistently fast delivery. Wonderment's Delivery Promise is for any store regardless of how fast you ship. That's because we believe every brand should be transparent about their shipping times.

Additionally, Wonderment's Delivery Promise is an all-in-one solution. We provide our delivery dates in the entire post-purchase tracking journey including emails and SMS to customers, and in our backend reporting.

Delivery Promise is available on Product Detail Pages and within the core Wonderment product for all Shopify plans customers.

Showing a Promise date at checkout is only available for Shopify Plus stores as we leverage Checkout Extensions, which is a Plus-only feature, to enable this product. If Shopify extends Checkout Extensions to other plans, we will offer it to other plans immediately. 

Yes! You can a/b test Delivery Promise against your standard shipping line items to measure the conversion rate impact and make sure it's not harming your checkout conversion rate.

PDP Promises can be tested with your favorite A/B testing software.

Yes! Delivery Promise is available in checkout, and on Product Detail Pages (PDPs). Additional placements like custom landing pages are coming this summer. 

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