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The WonderBlog

DTC Insights, Strategies, and Stories

Get the knowledge you need to launch your customer experience to the moon.
An Inside Look into Aviator Nation's Omnichannel Customer Experience
eCommerce Marketing & Retention Blog by Wonderment

An Inside Look into Aviator Nation's Omnichannel Customer Experience

Matt Solusod is the CX Manager at Aviator Nation, where he’s responsible for the customer service team and developing their policies and procedures. From creating an online return portal to building the loyalty program, Matt oversees every customer

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This is How F&B Brands Can Improve their DTC Customer Experience
eCommerce Marketing & Retention Blog by Wonderment

This is How F&B Brands Can Improve their DTC Customer Experience

Admin February 22, 2024
Say Goodbye to Guesswork: Understanding Our New Accurate Delivery Predictions
eCommerce Marketing & Retention Blog by Wonderment

Say Goodbye to Guesswork: Understanding Our New Accurate Delivery Predictions

Brian Whalley February 14, 2024
Why communicate estimated delivery dates?
eCommerce Marketing & Retention Blog by Wonderment

Why communicate estimated delivery dates?

Brian Whalley February 13, 2024
Unlocking Canopy's Customer Magic with Ecommerce Manager Anastasia Postolati
eCommerce Marketing & Retention Blog by Wonderment

Unlocking Canopy's Customer Magic with Ecommerce Manager Anastasia Postolati

Jessica Meher December 18, 2023
Watch Out! Insider Scoop on Customer Experiences in the High-Stakes World of Luxury Watches
eCommerce Marketing & Retention Blog by Wonderment

Watch Out! Insider Scoop on Customer Experiences in the High-Stakes World of Luxury Watches

Jessica Meher November 22, 2023
Introducing the Wonderment - Sendlane Integration
eCommerce Marketing & Retention Blog by Wonderment

Introducing the Wonderment - Sendlane Integration

Brian Whalley November 16, 2023
The 1 Email You're Not Sending that Gets 80% Open Rates & 30% Click Rates
eCommerce Marketing & Retention Blog by Wonderment

The 1 Email You're Not Sending that Gets 80% Open Rates & 30% Click Rates

Marika Tselonis November 6, 2023
The CXO of the Most Luxe Coffee Machine Explains Why CX was The Second Hire
eCommerce Marketing & Retention Blog by Wonderment

The CXO of the Most Luxe Coffee Machine Explains Why CX was The Second Hire

Jessica Meher November 1, 2023
Introducing Wonderment Delivery Experiences
eCommerce Marketing & Retention Blog by Wonderment

Introducing Wonderment Delivery Experiences

Austin Hutchison October 10, 2023