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The WonderBlog

DTC Insights, Strategies, and Stories

Get the knowledge you need to launch your customer experience to the moon.
Top 10 Shopify Brands Delivering Great Ecommerce Customer Experiences
eCommerce Marketing & Retention Blog by Wonderment

Top 10 Shopify Brands Delivering Great Ecommerce Customer Experiences

Shopify is the ecommerce platform of choice for most brands these days. In researching which brands are using the platform, I was surprised to find enterprise level retail organizations alongside smaller shops like my favorite women-owned Posh

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What Makes a Great eCommerce Experience?
eCommerce Marketing & Retention Blog by Wonderment

What Makes a Great eCommerce Experience?

Katherine Boyarsky April 1, 2021
10 Great Examples of Ecommerce Order Tracking Pages
eCommerce Marketing & Retention Blog by Wonderment

10 Great Examples of Ecommerce Order Tracking Pages

Katherine Boyarsky March 26, 2021
5 Great SMS Shipping Update Examples from eCommerce Brands
eCommerce Marketing & Retention Blog by Wonderment

5 Great SMS Shipping Update Examples from eCommerce Brands

Juliana Casale March 17, 2021
How To Avoid “Customer Support Death Spirals”: Lessons From Gorgias
eCommerce Marketing & Retention Blog by Wonderment

How To Avoid “Customer Support Death Spirals”: Lessons From Gorgias

Juliana Casale March 17, 2021
How Technology Is Changing The End-To-End Online Shopping Experience
eCommerce Marketing & Retention Blog by Wonderment

How Technology Is Changing The End-To-End Online Shopping Experience

Juliana Casale March 16, 2021
The Anatomy of an eCommerce Retention Manager: Jill Comrie of Uqora
eCommerce Marketing & Retention Blog by Wonderment

The Anatomy of an eCommerce Retention Manager: Jill Comrie of Uqora

Jessica Meher March 16, 2021
The Anatomy of an eCommerce Retention Manager: Eli Weiss, Director of CX at Olipop
eCommerce Marketing & Retention Blog by Wonderment

The Anatomy of an eCommerce Retention Manager: Eli Weiss, Director of CX at Olipop

Jessica Meher March 4, 2021
4 Simple-but-Sneaky Order Tracking Mistakes You're Making Today (and How to Fix Them)
eCommerce Marketing & Retention Blog by Wonderment

4 Simple-but-Sneaky Order Tracking Mistakes You're Making Today (and How to Fix Them)

Juliana Casale March 3, 2021
New in Wonderment: Time In Transit Reporting
eCommerce Marketing & Retention Blog by Wonderment

New in Wonderment: Time In Transit Reporting

Brian Whalley March 2, 2021