We are excited to introduce our newest integration with Sigma AI! Sigma AI is transforming customer support with cutting-edge AI agents that handle everything from product inquiries, to order updates, and subscription changes.
With Wonderment & Sigma AI, brands can:
- Slash support response times by instantly answering customer inquiries via accurate and real-time order tracking details; ensuring a smooth and hassle-free customer experience.
- Boost customer satisfaction and slash support ticket volumes by detecting shipping delays and proactively notifying customers.
- Provide real-time, accurate order and shipping updates. Keeping customers informed every step of the post purchase journey.
How to set up the Sigma AI integration:
-
Create an Access Token: From your Wonderment account, create an Access Token from under integrations.
-
Share the Access Key: Provide this access key to your Sigma AI support rep who is setting up the AI workflow.
-
Verify the Workflow: Verify the AI workflow on your Sigma AI dashboard and go live!
.svg)
