🎉 Just in! Wonderment is now a part of Loop. Read the announcement 🎉

Juliana Casale

The WonderBlog

DTC Insights, Strategies, and Stories

Get the knowledge you need to launch your customer experience to the moon.
The Ridge Reduces Shipping & Tracking CX Tickets With Wonderment [Case Study]
eCommerce Marketing & Retention Blog by Wonderment

The Ridge Reduces Shipping & Tracking CX Tickets With Wonderment [Case Study]

The Ridge by the Numbers 7-point percentage lift in CSAT score after using Wonderment Reduced tracking and shipping-related CX tickets by 17% 80% CTR to order tracking page via transactional emails over the last 90 days A brief history In a world

Continue reading
Holiday Shipping Deadlines 2022: UPS, USPS, DHL, FedEx
eCommerce Marketing & Retention Blog by Wonderment

Holiday Shipping Deadlines 2022: UPS, USPS, DHL, FedEx

Juliana Casale November 1, 2022
Post Purchase Marketing Guide: Customer Retention Strategies for Shopify Brands
eCommerce Marketing & Retention Blog by Wonderment

Post Purchase Marketing Guide: Customer Retention Strategies for Shopify Brands

Juliana Casale August 23, 2022
A Night at the MetaMarket: Online Shopping With a Twist
eCommerce Marketing & Retention Blog by Wonderment

A Night at the MetaMarket: Online Shopping With a Twist

Juliana Casale August 9, 2022
Free Guide To Transactional Email
eCommerce Marketing & Retention Blog by Wonderment

Free Guide To Transactional Email

Juliana Casale July 28, 2022
How to Turn Shipping Into a Retention Channel (With 13 Order Tracking Examples)
eCommerce Marketing & Retention Blog by Wonderment

How to Turn Shipping Into a Retention Channel (With 13 Order Tracking Examples)

Juliana Casale June 17, 2022
Behind the Scenes With Uqora: What It Means To Be A Retention-Focused Brand [Case Study]
eCommerce Marketing & Retention Blog by Wonderment

Behind the Scenes With Uqora: What It Means To Be A Retention-Focused Brand [Case Study]

Juliana Casale June 13, 2022
The FAQ Guide to Order Tracking
eCommerce Marketing & Retention Blog by Wonderment

The FAQ Guide to Order Tracking

Juliana Casale May 13, 2022
LOOK OPTIC Builds Customer Trust With Wonderment [Case Study]
eCommerce Marketing & Retention Blog by Wonderment

LOOK OPTIC Builds Customer Trust With Wonderment [Case Study]

Juliana Casale May 6, 2022
Latico Leathers Drives High-Margin Revenue With Wonderment [Case Study]
eCommerce Marketing & Retention Blog by Wonderment

Latico Leathers Drives High-Margin Revenue With Wonderment [Case Study]

Juliana Casale April 29, 2022