Tracking Pages
Proactive Alerts
Reporting & Analytics
Email & SMS
One-Click Integrations
Create stunning tracking experiences.
Cookie-cutter tracking pages are so yesterday. With Wonderment, create completely custom order tracking experiences in minutes with our no-code, Shopify-native builder. Or use our APIs for Headless support.
See examples →
“The order tracking page is so customizable, we can offer customer's an amazing brand experience.”
“The order tracking page is so customizable, we can offer customer's an amazing brand experience.”
Tackle delivery delays before they become complaints.
Sh*p happens. Wonderment automatically alerts you of stalled shipments, late shipments, packages returned to sender, and more. Notify customers via email or SMS, or alert your team via Slack or Helpdesk.
Learn more →
“Wonderment tells us proactively when orders are delayed by the shipping carriers. Our customers are happy knowing we care. This is a no-brainer app for any eCommerce store.”
“Wonderment tells us proactively when orders are delayed by the shipping carriers. Our customers are happy knowing we care. This is a no-brainer app for any eCommerce store.”
Remove blind spots in your fulfillment process.
Arm your Support, Operations, and Retention teams with complete visibility into shipping performance. Report on orders by their fulfillment status, carrier, region, and more. Or send data into your data warehouse for extra slicing and dicing.
Learn more →
“Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more.”
“Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more.”
Own your transactional messaging.
Replace those boring order updates with email and SMS messages you can control, customize and measure—all within your preferred sending platform.
We give you more than 15 extra transactional events that Shopify doesn't offer, plus a library of flows and templates to make setup super fast.
Learn more →
“If you are building a real brand, you need to use Wonderment. It integrates perfectly with our ESP + it adds triggers beyond what Shopify would send by default."
“If you are building a real brand, you need to use Wonderment. It integrates perfectly with our ESP + it adds triggers beyond what Shopify would send by default."
Supercharge your favorite Shopify apps.
We integrate across your tech stack for a unified customer experience, so you can do things like:
- Trigger review requests at the right time
- Collect more first party data
- Help customers initiate returns
- Build your SMS list, and more.
Explore integrations →
“Great team, great product, easy integrations. We love it so much they did a case study on us.”
“Great team, great product, easy integrations. We love it so much they did a case study on us.”
Catch shipping snafus before customers do. Wonderment detects order issues and alerts your team so you can save the day from “where’s my order?” tickets, negative reviews, and returns due to late deliveries.
See which of your orders are at risk →
“Wonderment has been huge in helping us keep our customers by giving them the most perfect experience possible. It’s our retention swiss army knife.”
Sayonara, spreadsheets. Track orders on auto-pilot so you can provide proactive, ninja-fast support. Plus get powerful reporting and trend analysis to uncover answers to questions like:
- How many orders are stuck in transit?
- Which orders were delivered late?
- What packages failed to get delivered?
Read the case study →
“Before, we were manually tagging orders and managing spreadsheets. Now with Wonderment, our support tickets dropped significantly...it’s been a game changer for us.”
If you're sending customers back to Shopify or the shipping carrier to track their order, you're missing out on a hugely profitable sales channel.
Use our Shopify-native tracking pages for cross-selling, growing your SMS list, collecting more first-party data, you name it.
Feast on our transactional messaging guide →
“Wonderment is one of my favorite tools in our CX tech stack. This tool has empowered us communicate the entire post-order journey to our customers and across our team internally. - Jess”
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